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(new window) Password generator Username generator PDF watermark Image watermark Support Help center Contact us Create a free account Sign in Open menu Transparency report Updated January 6, 2026 Proton VPN To be counted here as a legal request for information, the request must come through official Swiss channels. The only legally binding requests are ones from the Swiss authorities. Under Swiss regulations, we cannot legally comply with foreign requests that are not supported by Swiss authorities (such as the ones addressed directly to us by foreign law enforcement authorities). Under Swiss law (new window) , Proton VPN is not obligated to save any activity logs, and we adhere to a strict no-logs VPN policy (new window) . Therefore, we are unable to comply with requests for user activity logs, even if they are legally binding. A summary of legal requests that we have received for Proton VPN is provided below. All requests have been from authorities trying to identify who was connected to a specific server at a specific time based on a server IP and timestamp, which we cannot do. 2025 Total orders: 59 Denied orders: 59 2024 Total orders: 53 Denied orders: 53 2023 Total orders: 60 Denied orders : 60 2022 Total orders: 80 Denied orders 80 2021 Total orders: 121 Denied orders: 121 2020 Total orders: 37 Denied orders: 37 January 2019 A data request from a foreign country was approved by the Swiss court system. However, as we do not have any customer IP information, we could not provide the requested information and this was explained to the requesting party. Proton Mail From time to time, Proton may be legally compelled to disclose certain user information to Swiss authorities, as detailed in our Privacy Policy . This can happen if Swiss law is broken. As stated in our Privacy Policy, all emails, files and invites are encrypted and we have no means to decrypt them. Under Article 271 of the Swiss Criminal Code, Proton may not transmit any data to foreign authorities directly, and we therefore reject all requests from foreign authorities. Swiss authorities may from time to time assist foreign authorities with requests, provided that they are valid under international legal assistance procedures and determined to be in compliance with Swiss law. In these cases, the standard of legality is again based on Swiss law. In general, Swiss authorities do not assist foreign authorities from countries with a history of human rights abuses. Aggregate statistics of legal orders that we have received for Proton Mail can be found below: 2025 Number of legal orders: 9,301 Contested orders: 988 Orders complied with: 8,313 2024 Number of legal orders: 11,023 Contested orders: 655 Orders complied with: 10,368 2023 Number of legal orders: 6,378 Contested orders: 407 Orders complied with: 5,971 2022 Number of legal orders: 6,995 Contested orders: 1,038 Orders complied with: 5,957 2021 Number of legal orders: 6,243 Contested orders: 1,323 Orders complied with: 4,920 2020 Number of legal orders: 3,767 Contested orders: 750 Orders complied with: 3,017 2019 Number of legal orders: 1,594 Contested orders: 110 Orders complied with: 1,484 2018 Number of legal orders: 340 Contested orders: 4 Orders complied with: 336 2017 Number of legal orders: 26 Contested orders: 3 Orders complied with: 23 In case of discrepancy between the English version of these Terms and any translated version, the English version shall prevail. 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